I am Jaysen S. Barikpoa

Name: Jaysen Sordum Barikpoa

Profile: Research Analyst, IT Support Specialist, IT Project Manager, Customer Care Service, Content Creator, Social Media Manager, Executive Assistant

Email: sordumjaysen@gmail.com

Phone: +2348034007831, +2290161910121

Skills
Research Analysis 98%
Social Media Management 98%
Content Creation 95%
Customer Care Service 95%
Project Management 90%
IT Support Specialist 90%
Executive Assistant 88%
Digital Marketing 90%

About me

Hello! I’m Jaysen—a certified IT Support Specialist, Project Manager, and multifaceted digital professional who loves blending technology, creativity, and strategic planning to help brands grow, connect, and thrive in today’s dynamic digital landscape.

My expertise spans a diverse range of services, including:

  • IT Support & Technical Troubleshooting
  • Content Creation & Copywriting
  • Digital Marketing & SEO
  • Social Media Management & Strategy
  • Customer Support & Virtual Assistance
  • Research Analysis & Data Interpretation
  • Project Management & Agile Coordination
  • With a solid foundation in IT support, and hands-on experience managing projects from kickoff to delivery, I make sure systems run smoothly behind the scenes while keeping teams on track and goals in sight. Whether it’s troubleshooting networks one minute or steering a cross-functional campaign the next, I combine a detail-oriented mindset with clear communication to hit milestones and exceed expectations.

    I thrive where tech meets storytelling—crafting compelling content, architecting seamless workflows, and steering projects that deliver measurable results. If you’re looking to elevate your brand, streamline operations, or launch your next big idea, let’s team up and make it happen!

    Resume

    My Educational Background and Work Experience.

    Summary

    Jaysen Sordum Barikpoa

    I specialize in digital marketing, content creation, social media management, SEO, research analysis, virtual assistance, and customer care, helping brands grow with strategy and creativity.

    • Gbedjeromede, Rue M2, 664A Cotonou, Benin
    • Lekki Phase 1, Lagos, Nigeria
    • +2348034007831, +2290161910121
    • sordumjaysen@gmail.com

    Education

    Google Project Management

    Professional Certificate

    2025

    Coursera

    Project lifecycles and methodologies, Agile and Scrum practices, Stakeholder management and communication, Scope definition and work breakdown structures, Schedule planning and critical path analysis, Budgeting and cost estimation, Risk assessment and response planning, Quality assurance and control, Change management procedures, Team leadership and collaboration tools.

    Google IT Support

    Professional Certificate

    2025

    Coursera

    Focus: IT support, computer networking, systems administration, troubleshooting, software and package management, Windows and Linux operating systems, virtual machines, VPNs, network security, encryption, and data recovery.

    HIGHER NATIONAL DIPLOMA

    Science Laboratory Technology (Biology/Microbiology)

    2013 - 2014

    Rivers State Polytechnic, Bori, Rivers State

    Professional Experience

    Virtual Assistant Intern

    2025 - Present

    InternPulse, Lagos, Nigeria

    • Currently interning as a virtual assistant with InternPulse, gaining hands-on experience in virtual assistance.

    Content Creator/Social Media Strategist

    2024 - 2025

    GC Fort, Cotonou, Benin

    • Developed content for newly established social media platforms to enhance the company's profile and attract a larger customer base. Additionally, I managed social media accounts and designed targeted marketing campaigns to drive sales growth.

    Customer Care Representative/Tech Support

    2022 - 2024

    Diverse Ventures, Cotonou, Benin

    • Resolved an average of 50+ customer inquiries daily, achieving a 95% satisfaction rating.
    • Provided technical support, maintaining and troubleshooting essential equipment, which improved overall system reliability.

    Services

    These are the services I offer.

    Digital Marketing

    I help fintech, SaaS, e-commerce, and Fashion brands scale their online presence with data-driven marketing strategies, including:

  • Social Media Marketing & Management
  • SEO & Content Marketing
  • Paid Advertising (Google Ads, Meta Ads)
  • Social Media Management

    I create, manage, and optimize social media accounts to build brand awareness, engage audiences, and drive conversions. My services cover:

  • Content Creation & Strategy
  • Community Engagement
  • Analytics & Performance Tracking
  • Growth & Lead Generation
  • Virtual Assistance

    I provide professional support to businesses, helping streamline operations and increase productivity. My services include:

  • Email & Calendar Management
  • Data Entry & Organization
  • Customer Care & Live Chat Assistance
  • Administrative & Project Support
  • Brand Strategy & Growth Consulting

    I help businesses refine their brand identity and marketing approach for long-term success. My services include:

  • Brand Positioning & Messaging
  • Competitor & Market Research
  • Conversion Rate Optimization (CRO)
  • IT Support & Troubleshooting

    With a background in tech support, I offer basic IT support for businesses, ensuring seamless operations. Services include:

  • Hardware & Software Troubleshooting
  • Network & Router Configuration
  • Technical Documentation & Training
  • Project Management

    Ensuring your projects run smoothly from start to finish—on time, on budget, and with clear communication every step of the way. My services include:

  • Project planning & schedule development
  • Resource allocation & budget management
  • Risk identification & mitigation strategies
  • Agile framework implementation
  • Performance monitoring & KPI tracking
  • Project closure
  • 10

    Clients

    17

    Projects

    500+

    Hours of Support

    Pricing Information

    Below is a list of my service rates. Some prices may be negotiable based on project scope and specific requirements.

    IT Support & Troubleshooting

    $499.00

    Project Management

    $599.00

    Digital Marketing

    $499.00

    Virtual Assistant

    $499.00

    Social Media Management

    $499.00

    Content Creation & Copywriting

    $499.00

    Brand Strategy & Growth Consulting

    $499.00

    Frequently Asked Questions

    Got questions? Here are some common inquiries about my services, pricing, and how we can work together. If you don’t find what you’re looking for, feel free to reach out!

    1. What services do you offer?

    I specialize in IT support, IT Project Management, digital marketing, social media management, content creation, executive assistance, and brand strategy. You can find a detailed list of my services in the services section.

    2. How do you determine your pricing?

    My pricing is based on the scope and complexity of each project. While some rates are fixed, others may be negotiable depending on your specific needs. Feel free to reach out for a customized quote.

    3. Do you offer one-time projects or long-term contracts?

    I provide both! Whether you need a one-time project or ongoing support, I can tailor my services to fit your business goals.

    4. What industries do you specialize in?

    I have extensive experience working with fintech, SaaS, e-commerce, fashion, and personal brands. However, my skills are adaptable to various industries.

    5. How do I get started?

    Simply contact me through the email address or phone number provided, and we’ll discuss your needs, goals, and how I can help you achieve them.

    6. Do you offer custom packages?

    Yes! If you need a combination of services tailored to your business, I can create a custom package that suits your needs.

    Contact Me

    Have a question or need my services? I’d love to hear from you! Reach out, and let’s discuss how I can help your business grow.

    Address

  • Gbedjeromede, Littoral Department, Cotonou, Benin
  • Lekki Phase 1, Lagos, Nigeria
  • Call Me

    +2348034007831, +2290161910121

    Email Me

    sordumjaysen@gmail.com